Returns & Exchanges
We want you to be happy with your gear. If you encounter a technical fault or change your mind, we offer a 30-day return policy for unused items in their original packaging.
Return Process
- 1.Contact Support
Email our technical team to troubleshoot the issue or request a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the item in its original anti-static packaging and ensure it is well-protected to prevent damage during transit.
- 3.Ship the Item
Send the package to our returns address provided in the RMA email using a tracked shipping service.
- 4.Receive Refund
Once inspected and approved, we will process your refund or ship a replacement within 5 business days.